Privacy Policy

At Printbiller SAAS, operated by Software Bazar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our print shop management platform.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, GSTIN, and business address when you register or create invoices/estimates.
• Business Data: Invoice details, customer records, product information, and transaction history generated through the platform.
• Usage Data: IP address, browser type, pages visited, and time spent on the platform (for security and improvement purposes).
• Payment Information: We do not store any payment details. UPI payments are processed directly through third-party apps (GPay, PhonePe, etc.).

2. How We Use Your Information

Your information is used to:

• Provide and maintain the Printbiller SAAS service
• Generate invoices, estimates, and work orders
• Enable customer portal access and communication
• Improve platform functionality and user experience
• Ensure security and prevent fraudulent activity
• Comply with legal and GST requirements

3. Data Storage & Security

We take appropriate measures to protect your data:

• All data is stored on secure servers with encryption
• Access is restricted to authorized users only (multi-role system)
• Regular backups and security updates
• No sensitive payment information is stored

4. Data Sharing

We do not sell or share your personal information with third parties except:

• When required by law or government authorities
• With service providers who assist in operating the platform (under strict confidentiality)
• In case of business transfer (merger/acquisition)

5. Customer Portal Privacy

Customers accessing their portal can:

• View their own invoices and estimates
• Make payments via UPI QR codes
• Data is isolated — customers can only see their own information

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Request data export
• Withdraw consent where applicable
• Contact us for any privacy concerns

7. Cookies & Tracking

We use session cookies for authentication and functionality. No third-party tracking or advertising cookies are used.

8. Children's Privacy

Our service is intended for business use and not directed at children under 18.

9. Changes to Privacy Policy

We may update this policy periodically. Continued use of the platform after changes constitutes acceptance of the new terms.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: